Austin Chia's Blog Posts
Austin Chia is a data analyst, analytics consultant, and technology writer. He is the founder of Any Instructor, a data analytics & technology-focused online resource. Austin has written over 200 articles on data science, data engineering, business intelligence, data security, and cybersecurity. His work has been published in various companies like RStudio/Posit, DataCamp, CareerFoundry, n8n, and other tech start-ups. Previously worked on biomedical data science, corporate analytics training, and data analytics in a health tech start-up.
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Call Center Analytics & Metrics for Success
The call center can tell you a LOT about the experience of your customers. Know exactly what metrics & data to track to improve your call center operations.
Query Languages: A Simple Introduction
Query languages are what make your database so powerful. Get to know the types of and most common query languages, and all the ways you can use them.
Robotic Process Automation: RPA Today
A transformative technology, RPA automates business processes that are structured and rules-based. But RPA is not AI. Get the full RPA story here.
11 Common Data Types: A Comprehensive Guide
Explore 11 common data types in this comprehensive guide, covering integers, strings, booleans, and more. Learn their purpose and applications for data visualization.
Log Management: Introduction & Best Practices
Log management, a building block for observability, is a crucial IT practice. Understand the concepts, goals and best practices — including a simple tutorial.
What Is Data Logging?
In this blog post, we’ll cover an overview of data logging, including its key components, types, applications, and best practices for success.