Beverly Smart's Blog Posts
Beverly is a Director focused on Customer Success marketing. In this role, she is responsible for evangelism of the company’s solutions portfolio, leading thought leadership and strategic initiatives, customer engagements and content marketing strategies for the company’s portfolio of Customer Success resources such as Assigned Expert, OnDemand and Professional Services. Beverly is a 20-year plus sales and marketing professional with extensive experience working for Technology organizations.
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Expert Guidance for Fraud Detection and Prevention
Splunker Beverly Smart explains why your organization must be prepared to defend against fraud across your technical infrastructure.
Listen, Learn and Adapt: The Keys to a Nimble Customer Experience Strategy
In celebration of Customer Experience Day 2023, we share a closer look at how Splunk listens, learns and adapts to customer feedback in our CX approach.
Harmonizing Digital Channels and Business Operations to Deliver a Good Customer Experience
In celebration of Customer Experience Day 2023, we share a closer look at how Splunk prioritizes simplifying digital experiences and operational efficiency.
Putting Customers at the Center of Everything is Key in Driving Business Resilience
In celebration of Customer Experience Day 2023, we share a closer look at how Splunk puts customers at the center of everything.
Championing a Great Customer Experience in a Digital World
In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strives to deliver superior customer experience at every level.
People, Process and Technology Drives Resilience
Splunk’s Cory Minton and Ryan Kovar discuss how to create a resilient and dynamic organization with Techstrong's Mitch Ashley.