Joseph Nduhiu's Blog Posts
Joseph is an ICT consultant and trainer with over 18 years of global experience across multiple sectors. His passion is assisting business units and IT departments in executing their digital transformation strategies and streamlining their operations in line with global standards and best practices. His areas of expertise include business process reengineering, IT service management, project management and cyber resilience. You can connect with Joseph @josephnduhiu and on LinkedIn.
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Customer Experience (CX) Metrics
Learn everything you need to know about network architecture and follow the best practices to maintain your architecture’s security.
Critical Infrastructure & Managing Risk
Risks to critical infrastructure are both physical and digital, and the consequences can be enormous. Read more in this introduction to critical infrastructure.
Business Process Reengineering Explained
Let’s face it: processes at work don’t always work. Business process reengineering helps you stay on top of constant change while still accomplishing your most important goals.
What is Business Impact Analysis?
A business impact analysis helps you prepare for service continuity in the face of disruption. Get the full story and the 8-step BIA process here.
Scalability in IT: The Complete Guide To Scaling
Scalability is one of the main selling points of migrating to the cloud. What exactly does it mean & how do you do it? Get the full story here.
ISO 27002: Information Security Controls Explained
In this article, we will look at the origin story of the ISO 27002 standard, as well as its structure, and how to apply the guidelines.