Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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The Observability Center of Excellence, Part II: From Pitch to Formation
Dive into the steps to form your very own Observability Center of Excellence (CoE) team.
NOCs vs. SOCs: Network & Security Operations Centers Compared
NOCs and SOCs share similar goals, but they achieve them by monitoring different IT operational areas. Learn the difference here.
The Platform Engineer Role Explained: Who Is a Platform Engineer?
Interested in becoming a platform engineer? Need to hire one? Let's dive into this topic and learn about platform engineer responsibilities.
Life as a Product Management Intern: Austin Wilson
Product Management Intern Austin Wilson shares his experience at Splunk, working remotely from Boulder, CO while giving back and using Splunk for good.
Hacking 101: Black Hat vs. White Hat vs. Gray Hat Hacking
What's the difference between black hat, white hat, and gray hat? Read on to learn about these hacking categories.
What Is Incident Response?
In this post, we'll cover what incident response is and why it's essential for organizations to protect themselves from digital threats.