Kushagra Sharma's Blog Posts
Kushagra Sharma is a Product Manager at Cisco working on AIOps products that help teams operate complex systems with intelligence and scale. He focuses on translating customer problems into practical, data-driven solutions at the intersection of AI, reliability, and software platforms. Passionate about clear thinking and strong product craft, Kushagra writes to share insights on technology, product strategy, and building systems that actually work in the real world.
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Power to the People: How AI and 5G Will Democratize Cyberwar
How generative AI will be used for ill in 2024.
A New Day for Data: Cisco and Splunk
Splunk is now officially part of Cisco, bringing the full power of the network together with market-leading security and observability solutions.
Splunk Joins Cisco: Our Partner Ecosystems Just Got Even Stronger
Splunk and Cisco are revolutionizing the way our customers leverage data to connect and protect every aspect of their organizations – and we’ll be doing it with our incredible partners.
Call Center Analytics & Metrics for Success
The call center can tell you a LOT about the experience of your customers. Know exactly what metrics & data to track to improve your call center operations.
Call Center Optimization: The Complete Guide
Call centers are the #1 place to satisfy your customers. Are your call centers doing enough? Learn how to make your call centers, and your agents, the best.
Splunk Podcasts
Wondering if Splunk has any podcasts? The answer is YES! In this article, you can see all the podcasts that Splunk has published over the years.