Joseph Nduhiu's Blog Posts
Joseph is an ICT consultant and trainer with over 18 years of global experience across multiple sectors. His passion is assisting business units and IT departments in executing their digital transformation strategies and streamlining their operations in line with global standards and best practices. His areas of expertise include business process reengineering, IT service management, project management and cyber resilience. You can connect with Joseph @josephnduhiu and on LinkedIn.
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ISP Monitoring Explained: How to Measure, Manage, and Improve Internet Performance
Ensure reliable internet performance with ISP monitoring. Learn key metrics, tools, and best practices to prevent downtime & support modern AI-driven workloads.
Incident Command Systems: How To Establish an ICS
When a serious, on-scene incident occurs, you need a system that is both structured and flexible. The Incident Command System provides that framework. Learn more here.
IT Service Delivery Explained: Key Processes, Best Practices, and Technologies for Enterprises
Discover the essentials of IT service delivery, including frameworks, best practices, roles, and technologies to optimize performance and support digital transformation.
From Downtime to Uptime: Monitoring Tools and Techniques for Systems, Websites, APIs, and More
Learn how to monitor websites, APIs, and infrastructure for uptime reliability with proven strategies to reduce downtime and ensure seamless performance.
Using ISO/IEC 27001 for Information Security Management Systems (ISMS) Excellence
Is there a standard for ensuring information security? There sure is, and it’s known as ISO/IEC 27001. Get the latest & greatest information here.
Events, Alert, and Incidents: What’s The Difference? How Do They Relate?
Effectively managing events and alerts is essential for preventing or quickly resolving incidents, whether it’s a sudden service outage or an ongoing cyberattack.