Joseph Nduhiu's Blog Posts
Joseph is an ICT consultant and trainer with over 18 years of global experience across multiple sectors. His passion is assisting business units and IT departments in executing their digital transformation strategies and streamlining their operations in line with global standards and best practices. His areas of expertise include business process reengineering, IT service management, project management and cyber resilience. You can connect with Joseph @josephnduhiu and on LinkedIn.
Display Mode
Paginated
Filter
Author
Author URL
Limit
6
Responsible AI: What It Means & How To Achieve It
Responsible AI addresses many risks and concerns around AI systems, which may lead to the best possible outcomes for AI and modern society.
What Is CSIRT? The Computer Security Incident Response Team Complete Guide
A major security incident happens: you need to minimize the impact and restore normality ASAP. The best way to do it? The CSIRT. Get all the details about this team.
IT Benchmarking: A Tool for Measuring IT Performance
Learn how IT benchmarking helps organizations assess performance, improve efficiency, and gain a competitive edge through internal and external comparisons.
How To Create Successful SOPs: Standard Operating Procedures
Need to write SOPs? Check out this complete guide to creating successful standard operating procedures, including how to write one and manage it over time.
Change Management for IT: Understanding IT Changes with ITSM and the ITIL® 4 Framework
This blog post covers the basics of change management in all areas of IT - from DevOps to ITIL and more.
Common DevOps Roles and Responsibilities Today: Who’s on a DevOps Team & How These Roles Work Together
Understand the core principles of DevOps — collaboration, automation, transparency and accountability — to see how DevOps can help you drive business value.